This might help anyone using macOS Sierra! I went round in circles until Chris at IZotope sorted it. See the email thread below (long story short, update to macOS High Sierra!
Sorted all my vst’s the top email is the most recent and bottom me reaching out as I did to Steinberg.
Oct 15, 11:21 AM EDT
I’m curious if you happen to have an iPhone or iPad running iOS 13? If so, we’ve seen DAW related issues like this caused by a supplemental update that Apple pushed out to all 10.12 Sierra users that broke scanning with several DAWs. If this is the case, do you have the option to update to High Sierra on your computer? This tends to be the fix for this.
Let me know!
Oct 14, 5:12 PM EDT
Thanks for sending that through and for your help.
Unfortunately I still have the same problem… just the Ozone 9vst3 is blacklisted? All the individual FX vst’s are fine however the main vst will only load on my desktop and not in Cubase. When I try to reactivate it from the blacklist Cubase kicks me out altogether!
I followed the checklist below and all fine there. I do have admin rights. I’m not loading the vst2 files as Cubase doesn’t support anything before vst2.4 However I did try this originally (which didn’t work) and so re-installed from the Splice site without them.
Oct 14, 4:01 PM EDT
Thanks for reaching out to us! Sorry for the troubles!
Let’s start with a clean reinstall of Ozone 9 on your computer. To start, please completely uninstall Ozone 9 by following these steps: https://www.izotope.com/en/support/knowledge-base/uninstalling-izotope-products.html
Then redownload and install it from this link:
When installing, please be sure to install the software on the admin account on your Mac. You can confirm that you are the admin account by following these steps:
- From the Apple menu, select System Preferences.
- Select ‘Users & Groups’
- Select your user account, and then view the right panel. If Allow user to administer this computer isn’t checked, you don’t have admin rights
After reinstalling, check to see if they are still getting blacklisted in Cubase. Let me know if they are!
Oct 13, 2:06 PM EDT
Ozone 9 VST and VST3 is blacklisted on Cubase 10 and won’t allow me to reactivate? All the individual effects are fine however the main Ozone 9.vst3 and Ozone 9.vst are blacklisted and can’t be rescanned etc?
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