Inexplicably my Dorico 3.5 license has been deactivated.
Dorico itself won’t start most of the time (it doesn’t even bring up the splash menu), and when it does it asks for my activation code, which I provide. From that point it says I need to repair the license in ELCC.
When I attempt to do so in ELCC it says that the repair failed and that I need to download the latest version of ELCC, or it will claim that programs are currently open and preventing it from repairing. I have now uninstalled and reinstalled ELCC three times, and the problems persist.
I cannot submit a support ticket through My Steinberg as My Support only contains a list of distributors/resellers for Steinberg products and nowhere to open a support request.
As someone who has recently switched over from a very straightforward Sibelius license, I’m very frustrated at not just my license suddenly no longer working for no good reason, but the impossibility of getting even an email that I can send this issue to in lieu of making a public forum post. I know I’m just screaming into the void when I say this, but Steinberg DRM practices are a serious blight on what is otherwise a very fine product.