Soft elicenser not accepting activation code

Pl help. i have downloaded nuendo 11 trial version. my elicenser shows soft elicence. but when i enter activation code recieved to me, it doesnt downloads the license for the same

Hello you most have usb dongle elicenser stick connected to the computer

Some eLicenser licences can only be downloaded to a USB eLicenser. Nuendo is one of them.

At this point, you could just wait for the release of Nuendo 12 (likely in a few weeks’ time), which will use Steinberg Licensing, rather than buy a USB eLicenser.