Thanks for the idea! Here is the diagnostic report… I upgraded Noteperformer from 3.3 to 4.4 yesterday, is that not like reinstalling it? But of course I can try that too.
Dorico Diagnostics.zip (1.1 MB)
Thanks, but to be honest, the diagnostics log files don’t contain any information on your detuned violin.
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Okay, so uninstalled Noteperformer and reinstalled it again. The solo violins are still out of tune… 
Do you get the problem in this revised file?
Tuning Problem.dorico (968.7 KB)
Yes, it sounds the same. Thank you for trying! What did you do?
I changed the name of the Expression map, to see if that would rule out any rogue expressions.
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When I listen to the mp3 file in post #7 I hear all “white notes” in the key of C, too in-tune for E.T. on the first tremolo, and out of tune in a very familiar way on the next.
Conclusion: The VST is somehow set to just intonation in C! The interval between D and A is a false fifth. (D = 9:8, A = 5:3, D-A = 40:27, or 680 cents.)
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Wouw, thank you for your impressive listening! What does E.T. stand for?
Just to be clear: All those notes should be “white” notes in that file.
I created a three bar version of the same file with three C Major chords to see if they sound harmonically tuned. What do you think? In the third chord, I feel like E does a weird bend upwards and back again…
It does sound like pitch bend to me. Are you sure you don’t have a MIDI device attached? Or possibly some other MIDI software that’s sending messages?
Though it’s weird that you don’t get this with other samples. If you change the Violin Solo to a Trumpet in the NotePerformer VST, do you still get the problem?
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Now that first chord sounds to me like ET (equal temperament, the standard tuning of Western music). The slow ‘wow’ in pitch on the 2nd chord is quite odd. It sounds like a controller meant to provide a slight swell in volume is being applied to pitch bend instead.
This is kind of a fun guessing game, but somebody needs to check out your setup in more detail. This is wacky.
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Yes, just in case I would recommend to the OP to install a free app like Midi Monitor (mac) or MidiView (mac or windows), just to diagnose all midi information going on in the computer. I have seen some rogue midi messages myself in the past, so it’s possible something is getting sent to pitch bend and having something to monitor this would make it easier to find the culprit, if so.
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What would be a midi software? There are a few music related programs that are hibernating on my computer, never being used. Sine Player, Pianoteq, Kontakt, Dorico 3.5… Can these have an effect? I might as well uninstall them.
In this audio you will hear 4 bars. Big difference between 1-4 and 2-3…
- Solo violins
- Flutes
- Tutti Violins
- Solo violas
I would love for someone to check out my setup in more detail but I don’t know where to turn to. You guys are the most expert people I can think of! Do you have any names? I would gladly pay for this of course!
Thanks for the idea! I just installed MidiView but I have no idea what to do with it… Gosh if people only knew what they’re triggering with “oh, could you also send us an audio with your score?”…
I wonder whether @Wallander might have any thoughts about this. I can’t think of a good reason why your project would play back OK on several other users’ systems but not on your own. Perhaps Arne might have some ideas about what could cause this.
Félix, I think it would also be interesting to try switching the playback template on your project from NotePerformer to one of the Dorico factory defaults, to see if the problem persists when using a completely different set of instrument sounds.
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Thank you for tagging Wallander. I uninstalled all the other music related programs that I don’t use… Hasn’t had any effect.
Here is an audio of what the comparison file sounds like with Halion Orchestra. The intonation problems don’t arrise. It seems to be specific to the solo string sounds in NotePerformer…
You might want to drop the NotePeformer support team a note directly, Félix.
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Thank you Daniel. I just contacted them via the form on their website.
Thank you all for your efforts! I appreciate this forum so so much. I’ll make sure to post the solution here if the people from Noteperformer can crack this case.
Big hug!
The “section member” instruments aren’t meant to be used in isolation but for section-building.
When many play in unison, there’s a much higher tolerance for pitch. It’s what produces the characteristic sound of a string section.
The section-member patches have higher tolerance in intonation and less timbre processing to reduce CPU use.
So, if you want to present solo string voices, you should use the patches labeled soloists.
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Hallelujah! That was it. Now everything is in tune. Thank you so much. You made my day.
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