[solved]_Cubase 11 Pro crashing with TBProAudio CS-5501 V2

Hi there,
I bought the channel strip CS-5501 V2 from TBProAudio yesterday after trialing it for a couple of hours. During the test drive I had no problems.
On importing the license file I had the first crash, completely freezing Cubase. Impossible to force kill it via task-manager.
Restarting the PC, reopening a Cubase project template (which contains 1 instance of Steven Slate Drums 5.5, 1 instance of Kontakt 6.5.3 and EZBass 1.0.8 + a couple of audio/FX tracks/Busses), inserting it on the drum bus, save a preset as default and crash again …
No dump file from Cubase, again I tried to kill it from task-manager:

As you can see in the second image, Cubase moves from “applications” to “background tasks” when force killing it. It then stays there with no means to end it, I have to restart the PC …

I have contacted the developer of the plugin as well to see if he has a solution.
However, this is not the first time I can’t force-kill Cubase after a crash, forcing me to reboot my system … (Win 10 Pro 20h2, updated today, happened yesterday on 20h1, Cubase 11.0.20, click my profile image for more system specs)

What to do?



As it started after the plug-in installation, I would recommend to get in contact with the plug-in vendor.

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Send TB a mail, he is very fast and responsive .

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Hi folks, message already sent.
Got a reply this morning saying he’ll look into it.

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These guys are great.
8:17 message that they’ll look into it
12:00 message with a patch/update

Will install tonight when I get home and see if the problem is cured …

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I told you.
TB is amazing!
Great programmer and great guy :wink:

Yep. And most of all, that channel strip sounds amazing.
Very musical, very easy to dial in some pleasant tone/processing.
I’ve only tested it on a drum bus for now but, within 3 minutes I had a punchy drum submix
with nice air and details of all elements. Serial compression is fun :slight_smile:
Couldn’t do it with the Cubase channel strip …

I’m happy I bought it :smiley:

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