[[SOLVED] Cubase 9.5 Crashes on Quit

The Cubase ‘crashing on quit’ problem was driving me nuts. Everything I read in these forums and elsewhere said that you need to find the offending plugin(s) and go through the process of finding and removing it to fix the problem. Well, I wanted to be able to use any and all of the plugins I have and not have to take the time to eliminate each plugin to find the offending one, or or doing the quicker version of eliminating half of them to see what half the offending plugin is in, etc. etc.

So…

This is a fix for the problem of Cubase crashing/freezing on quit. This solution will allow you to keep using whatever plugin(s) you want even if they were the one(s) causing the problem.

**First create a Cubase project that has one audio track with any old audio file imported and no plugins. Save it so that you can open it every time you start Cubase. Let’s call it the ‘dummy project’. Now follow these steps in this order every time you use Cubase.
\

  1. Launch Cubase
    \
  2. Open the dummy project and keep it open
    \
  3. Open the project that makes Cubase crash on quit. (or any project)
    \
  4. Activate it
    \
  5. Work on it as long as you wish
    \
  6. When you want to quit Cubase, go to the window menu and choose your dummy project
    \
  7. Activate that dummy project (This will deactivate the project you were working on)
    \
  8. Close the problem project.
    \
  9. Close the “dummy” project
    \
  10. You may now safely quit Cubase**

So, in essence, the one thing you never want to do is close the problem project while it is the active project. It may seem like a lot to do but it’s really only a matter of 5-10 seconds extra to resolve the ‘Cubase crash on quit problem’. I have a project that would crash Cubase 100% of the time when I quit. Using the method above I have now worked on that project for a over week (at least 7 times) with no crash problems at all.

There may be other ways of doing this or some of these steps might be able to be eliminated. But this has worked for me every time so far so I feel “If it ain’t broke, don’t fix it!”

I am using Cubase 9.5.41 on Windows Home 10.

Let me know if this works for you or if you have any questions. Also let me know if you’ve found other ways to fix the problem or have eliminated any of the steps above and still had success.

Macster

Hi,

This one would point to a fact, that Cubase doesn’t remove the component correctly.

Please, could you attach some of your crashes (when you had them while quit), to be able, where the crash was, so which component is not quitting correct?

Found them. See below:

Found them! These are the last 3 crashes. I don’t think I had any crashes that were not on shutdown. But let me know because I do have earlier crash dumps if you want to see them. I would love to know what you find out!
Cubase 9.5.30.192 64bit 2018.10.16 0.38.dmp (713 KB)
Cubase 9.5.30.192 64bit 2018.10.15 23.13.dmp (833 KB)
Cubase 9.5.30.192 64bit 2018.10.15 23.10.dmp (800 KB)

Hi,

2 of the crashes were in Groove Agent SE. Did you have a crashes even after (with Cubase 9.5.41)? Was the crash dump file created during these (c9.5.41) crashes?

The 3rd crash is different, and most probably it didn’t happen while quit Cubase.

Thanks for the response. I am using Groove Agent (not GA SE) on one track. A was initially thinking that all of these crashes were on Cubase Pro 9.5.41. But looking up the release 9.4.41 date as 11/1/18,and the date on the crash dump files, these must have been on 9.5.30. (I didn’t ever install 9.5.40) I know I’ve had this happen on 9.5.41 so I’ll check on that. Maybe I’ll not use my method above and crash Cubase on purpose. That way I’ll know for sure that the crash dump file is connected with the quit crash on 9.5.41. However, I hate to do this because after the crash I have to repair the MIDI driver to my MIDISport 4x4 and redo all the routing in the Audio Connections window. Also, many times I’ll get the BSOD (blue screen of death) upon rebooting my computer after a Cubase quit crash. Just to be clear, it’s really a ‘freeze’ on quit. The Cubase menu bar does not close and the entire computer is frozen) I’ll keep you posted.

Thanks for all of your help, Martin!

Hi,

BSOD is mostly related to a hardware. Make sure you have your drivers up-to-date: Audio Device, Graphic card…

Thanks! I’ll check and make sure.