[SOLVED] the installer is not present in the specific folder but is in the context-menu/double click on .VSTSSOUND files. After double click on the vstsound files the lib manager is opened and content is moved/copied to my default library location. Unfortunately the download assistant is not able to do that…but why?
I’m trying to update from Cubase 9 pro to 11 pro.
When trying to install a content set with the Download Assistent I constantly get the error:
‘Installation failed due to an unknown error. The installer was succesfully downloaded to the specified folder. To launch the…double click the installer file’
The installer however is not in the download folder of the content folder, only the content files are present…
Because it does not give me any information I have no idea what is wrong (no event in event viewer)
Anyone have any idea, I’m really stuck here…