Recently, I’ve been getting errors when trying to run Cubase Pro 10, like an error message stating that some files may be corrupted.
So, I updated eLicenser software, and Cubase from version 10.0.5 to version 10.5.
I further installed the dongle again and ran eLicenser as admin in Windows 10, and performed maintenance. Results of maintenance were all OK.
When I try to start Cubase, I get an error message stating that No valid license found.
When I try to enter the activation code again, I get another error stating that activation was already used. I know that using a dongle I don’t need to do that, but had no choice!
I did try uninstalling completely Cubase and eLicenser from my computer and performed a totally clean install again (while antivirus program and Windows firewall are off) but without successful results.
I would appreciate your help as I did email support but haven’t yet receive any reply.