(SOLVED) External MIDI keyboard problem

Cubasis
1

Hello,

I started using an external keyboard, connected to a Volt276 interface, for playing music apps on the Ipad. All stand alone synth/piano apps plays fine, regardless the midi channel on which the external keyboard is set to. But in Cubasis I have problems if they external keyboard is set on channel 1 and 16, so I have to set it on a channel from 2 to 15. On midi channel 1 and 16 some keys do not play the corresponding notes correctly (few key plays a wrong note, some dont play at all, and some even toggles mute and solo buttons on the selected Cubasis track!) Why channel 1 and 16 creates these problems in Cubasis? I can still use Cubasis, as said, setting the external keyboard on channel 2,3,4…to 15, but I wonder why such strange behaviour on channels 1 and 16… and only in Cubasis but not in other music apps…

2

Hi @Ghillo

Thanks for your message.

Please provide a short clip which shows the exact steps leading to the problem,.

Thanks
Lars

3

The video I made with Iphone cannot be uploaded. Anyway its simple: when external keyboard is set to midi channel 1 or 16, pressing some keys do not play the correct note or do not play nothing at all. I tried switching the track input routing in Cubasis to All or to specific channel, but still same behaviour. And actually if I set the input routing to, say, channel 5, and set the external keyboard to channel 8, Cubasis still receive midi messages and I can play fine (just for mentioning that soemthing may be wrong somehow with routing).

4

I tested connecting a different keyboard (Novation Impulse) to the audio interface (Volt 276) and I got the same behaviour.

Then I connected the Novation Impulse directly to the Ipad (without using the Volt 276) and everything works fine on all midi channels, including 1 and 16.

So the problem is with the Volt 276. Why this audio interface create problems with Cubasis (as I mentioned only with Cubasis, not with other apps) on channel 1 and 16?

5

Hi @Ghillo

Since the issue is unrelated to Cubasis, I suggest to exchange with our friends at Universal Audio to further evaluate the problem.

I’m at hand to provide them with a Cubasis promo code for testing purposes, if required.

Please keep us updated.

Thanks
Lars

6

Well, but as I mentioned on other apps eveything works fine. So the problem is the connection between Cubasis and Volt. I was thinking at a problem on the Volt, maybe a defective midi connection on channel 1 and 16? But why then everything works fine with other Ipad music apps?

But fine, I will also contact Volt and let you know if I discover something.

7

Hi @Ghillo

Please keep us updated, once you’ve exchanged with UA. And let me know if they are in need of a Cubasis code for testing purposes.

Thanks,
Lars

8

Well, but as I mentioned on other apps eveything works fine. So the problem is the connection between Cubasis and Volt. I was thinking at a problem on the Volt, maybe a defective midi connection on channel 1 and 16? But why then everything works fine with other Ipad music apps?

But fine, I will also contact Volt and let you know if I discover something.

9

Hi @Ghillo

Thanks for your message.

Cubasis for iOS fully supports using class compliant devices, which often can be used via plug & play.

Unfortunately we are not equipped with the UA Volt 276 or Novation Impulse, so we recommend to further discuss the issue with UA and/or Novation.

Hope that helps.

Best,
Lars

10

I connected plug&play the Volt276 and it works fine with all apps, excluding the little issue explained with Cubasis. As mentioned, the external keyboard is not the problem because I tested with two different keyboards, Novation Impulse and a Casio, and the behaviour is the same (problems on channel 1 and 16 - only with Cubasis). It looks to me the problem is the communication between Cubasis and Volt.

I contacted Universal Audio (mentioned your willingness to give them a test code if they need it) and I will let you know what is their response.

11

Hi @Ghillo again,

I’ve shared your case with our engineering.

Is it possible that you’ve enabled MIDI Learn or Mackie support in Cubasis by accident (leading to the reported issues)?

Best,
Lars

12

Great Lars and the engineers! Sorted: MIDI learn was ON. Turned off, problem solved, all good now in channel 1 and 16 too.

Question: so is MIDI learn supposed to be turned ON only during the learning process, then when finished turned off?

13

Ok, now I understood it all. So, sorry, my last question does not make sense! I am using Cubasis for only a month. When I started using it, I played around with various settings, without knowing what I was doing. And I created some midi learn associations with my external Impulse keyboard very quickly… just for trying it out… then totally forgot about it. But I left the midi learn on/off button ON. I continued using Cubasis without an external keyboard until yesterday, so I didnt notice anything strange. Then yesterday I started using an external keyboard again, and I basically found the random messy midi learn associations I created long ago and that I forgot about. They were active because the midi learn on/off button was left on. So what happened is that I was simply using the silly midi learn setup… THAT I CREATED!
Sorry, all very dumb. I apologize.

Obviously now I reset the MIDI learn, set it up like I really want, and everything is fine. And learnt how midi learn must be set up in Cubasis!