After exchanging with our engineering, it looks like Firewall settings lead to the connection problems.
Please give it a test to run iC Pro with deactivated Firewall setting, and share your results with us.
Is this still an issue with the latest iOS 11.3? I had to make sure that the Windows firewall (the only one I use) is allowing communication for Nuendo privately and publicly and I had to enter the IP manually.
But then it works with the latest app and the latest SKI installed. Have you made sure that Apple Bonjour is also installed - maybe together with the latest iTunes?
I am having a similar issue. It does connect, but it doesn’t update as I record. I get visual gaps in the timeline or the recorded event doesn’t show, or it shows but if I delete it on Cubase, it still shows, and so on. And then it will stop connecting or freezes. Something has gone very wrong!
Good wifi connection (I am just a few feet from the router), so I am not sure what is going on. This is on an iphone with the latest iOS and latest everything else. Windows 10.
I also have this problem - IC Pro works great with Cubase 9.0 but i upgraded to 9.5 a few days ago and it doesnt work there - even with the firewall turned off on my Win 10 machine. I track drums on my own so the iPad is great to allow this remotely from the control room. Sure I can go back to Cubase 9 for tracking my drums and allow icPro connectivity that way - but it seems a waste. I have the latest SKI and the latest icPro installed it seems… looks like something unique to Cubase 9.5. Would be great to get this resolved - thanks.
I’m having problems to connect IC Pro with Cubase Pro 9.5 on Win 10, IPad 4 with iOS 10.3.3. It works with Cubase 9 and i can make it work with 9.5 when i disable the Firewall completly, but that is not a viable option.
Sadly the knowledge base link to the page that is supposed to explain how to set up the Firewall in Windows is broken.
Can somebody please help me with the setup of the Firewall?
I had this same problem and looked through all the forums and didnt find this solution
2 reasons it wont connect
1: the PC`s firewall , add the ipad pro as a trusted device in your antivirus software ( i use norton) yould need to find the ipads IP address on your network (look in the wifi section of setting)
2: When IC pro opens the option is " Enter IP of Computer" , this is incorrect because if you need to enter the IP address of Cubase on your computer which is different , this IP address is given to you after you install the remote SKi addon to cubase and its added as a remote device
If disabling the firewall fixes it and you don’t want to keep the firewall disabled, it may help to make sure your wifi network is identified as a “private” network in windows settings.
This means windows will trust other devices on the network. For “public”, windows generally will not allow other devices to connect to the computer (simple devices seem to be allowed like printers and scanners, etc., but not other “computers”). Of course, use the setting on a known, trusted, and secured network…