[solved] UR22 mk2 + iPhone + garageband = horrible sound

Steinberg Hardware UR Series
1

Hi!

I’ve tried to connect my UR22 mk2 to my iPhone XR using an official Apple Lightning to USB adapter, the interface is detected in Garageband on iOS 13.3 but the sound I get from both inputs is absolutely horrible!

It is unusable in any way, hear for yourself (attached)
Mon morceau.zip (229 KB)

  • I’ve tried to change inputs
  • I’ve tried to change USB power supply
  • I’ve tried both mic and instruments (electric guitar)

Any idea??

2

I had the same problem with my unit on my laptop. I finally got it sorted with customer support today. There’s firmware on the actual UR22 mk 2 which has to be updated. One of the patches supposedly fixes that issue.

3

Thanks a lot for your feedback, I’ll try this as soon as possible and tell you what happened.

Yesterday I used a new Apple Lightning to USB adapter to see if it helps but it was just the same.

4

Solved indeed. I failed to check firmware version before… I updated to 1.04 and it works. Thanks Davie!