SOMEONE PLEASE HELP!! Initializing elc problem!!

My Cubase artist 7 will not load. It comes to initializing elc when launching then freezes there. ive downloaded the latest elicenser update and I made sure I had the right Microsoft framework, the check on my elicenser was fine, it just will not load. I’m about had it with Cubase. I spend £270 for this!! Can I uninstall everything and start again ?? including the elicenser? someone please help…

also…Ive already made 10 projects on this already. It’s just stopped loading.

Great… the Cubase helpline is down for 1 week. get’s better…

Is it actually freezing? I’ve just managed to resolve an issue where the splash screen was stuck on “initializing midi” for a whole 2 minutes (which is an eternity when you don’t know if it’s ever going to start). How long did you give Cubase to start up?