Something went wrong. Please contact your local support team and have the error-code “dre-411” ready.
what should i do know?
If you are hoping to get some different advice from what it tells you to do then you’ll at least need to say when you get this message what o/s you’re on etc, etc.
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thank you for your answer
it happens when i enter steinberg download access code on redeem my download acces code
happy new year for 2025 by the way
im on macos windows 11 im using the web version and the STEINBERG DOWNLOAD ASSISTANT
What is your download access code for?
Could it be you have an unclaimed Grace period update on your current Cubase version?
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i think so did buy steinberg and a trial version before but will the steinberg support team remove the bug error?
thank you so much
i got
Nuendo 11 Trial
Cubase Pro 11 Trial
Cubase Elements 10.5
Backbone Trial Version
Nuendo Live 2
WaveLab Cast Trial Activation
Can you answer what is the download access code for??
for activication
Obviously it’s for activation…of what piece of software though?
What have you bought and got the code for??
this 
How do you have a Cubase 11 trial download access code?..this software is not available any more. Cubase is on version 14, Nuendo is on version 13.
If you have unused trial download access codes from 4 years ago it’s not surprising they don’t work.
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maybe for the future
I have no idea what you are trying to do. I get that English is not your native language but your posts seem very random and irrelevant.
What does a Cubase 13 have to do with it when you listed a bunch of older softwares before.
Have you bought something new?
Are you trying to install old software to a new computer?
yes i try to install and activate my old steinberg software with my old serial number
Ok…you need to follow the steps listed here. You cannot reactivate the old trials though.