Sound content downloads

I am trying to re-download Sounds of Soul & Vintage Classics yet the email link is dead and the purchased content isn’t showing in my account.

However, as the support page states the following VST Instrument Sets cannot be downloaded directly. I have already contacted the support team to request this to be rectified and yet to receive a response.

Is there a reason why you would need to keep the original installer file after download?

I’ve never had this problem before with other products and find this unusual in this day and age…

ANy advice would be greatly appreciated. :slight_smile:

I have exactly the same Problem!