Sound Glitches with Cubase 13 Pro using Steinburg UR22MKII

Cubase
1

I am running Cubase 13pro on Windows 11. Have an i9 processor 64Gb RAM. I installed a Steinburg UR22MKII device and was getting random glitches and sound drop out every 9 bars or so.

The latest drivers and firmware for the UR22 are installed.

If I disable the wireless network adaptor the problem goes away so it must be a conflict there.

The network adaptor is a Realtek PCIe Gbe Family Controller RTL8852BE WiFi 6 802.11ax PCIe Adaptor and is running the latest drivers.

Any ideas how I might be able to get these devices to coexist please?

2

Hi and welcome to the forum,

Could you test your system by using LatencyMon utility, please?

3

Hi Martin
Thanks for your response. I ran LatencyMon with the network card enabled and was given errors with both the network and the power management,

I enabled the network card again and disabled CPU throttling. LatencyMon then indicated all green and no errors. However I still got glitches and sound drops in Cubase so had to disable the network card again to get clean playback…

4

Hi,

Try to increase your Audio Device’s Buffer Size, please.

5

Are you using the steinberg power plan? I use the ultimate power plan and leave it on that all the time as I use other programs where it matters.

6

Martin
I tried increasing the buffer size in increments to its maximum with no notable change. There is however an error message on the driver app “Audio Interruption due to USB issue” Thank you again.

7

mkok
Thanks for the advice I tried this and several other settings on the control screen. Activating the power plan appears to increase the time between glitches and sound drop outs a little but they are still there…

8

I have resolved the problem!

A simple setting on my network card.

I disabled the “Roaming Agressiveness” and now I have no problems.

Default setting on this was “4 - Medium”.

Disabling this is not giving me any WIFI connection errors so far.

Could be worth a try on any “Audio Interruption Due to USB Issue” errors

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9

I disable wi fi altogether and use wired Ethernet only. I’ve read in a few places wi fi causing problems.

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