Sound is not working

Hi, I just got Cubase Artist 10 on my computer fairly recently, but I cant hear any of the sounds I play on it. Its like the sound is completely off or something. I talked to Steinberg over twitter and they told me to try going to: Studio>Device setup>VST audio system>and unchecking the box “Release Driver when Application is in Background”, but that didn’t seem to work, and my sound is still off. Can anyone tell me what I might be able to do to fix it?

Hi and welcome,

What ASIO driver do you use (Studio>Device setup>VST audio system)?