Sound not coming out of headphones

Cubase
21

Is that based on personal experience?
This has been a trustworthy and reliabe site (driver) over the past years so I am actually shocked that this happened to the OP. Has this site turned bad? When??

22

Out of curiosity, why recommend V.2.17 as there are more recent versions available?

23

Because at that time the current version had probably not been officially released.

grafik
grafik1053Ɨ581 102 KB

I am still asking myself how you got into that download mess. Maybe you already HAD some sort of virus on your PC which redirected the download?

As I said, ASIO4All is known to be absolutly simple & straightforward - never heard of anything like that before. See screenshot - easy peasy.

24

OK so now Iā€™ve downloaded and installed v.2.21, and am faced with a page with no clear instructions. Here is a screenshot from that page.

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image1260Ɨ856 200 KB

25

Excellent!
Hopefully, it was worth the troubleā€¦

Please, turn your PC Off and On again to make sure that the ASIO driver is recognized. Now, go to Studio / Studio Setup / Audio System and pick the ASIO4All driver to the right.
Have a look at F4 Outputs as well - do you see an additional option for phones? If this is not the case donā€™t worry - try your phones output.

I keep my fingers crossed that this will solve the issueā€¦

26

Interesting. I rebooted as you suggested. Now the phones work, but the laptop speakers donā€™t even when phone jack is not plugged in. Is that how itā€™s supposed to work?

27

Haha, one step forwards and one step backwardsā€¦
As you correctly identified, sometimes there is an either/or selection on laptop audio chips whenever the phone jack is plugged in.
Please, open your audio connections (F4 > Outputs): Can you add an additional bus that is routed to your speakers?

28

hereā€™s what that box looks like

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image1002Ɨ537 17.4 KB

29

Thank you for the screenshot!

Please, click on ā€œAdd Busā€ in this windows: do you have additional options other than the one already selected?

30

Was this screenshot taken with your headphones plugged in? It looks like itā€™s from when no headphones were plugged in.

I recall when I was doing this in Cubase at Superbooth, I had to remember to change this screen when I plugged into the headphone jack.

Pete
Microsoft

31

after clicking on ā€œadd busā€ (with phones unplugged ā€“ looks the same as when plugged in)

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image992Ɨ537 36.7 KB

32

Well, Iā€™ve got the system making sound on the headphones, and also working through speakers via the USB to a Komplete Audio 2 audio interface. It would have been nice to get it to work simply through the laptop speakers (which it does for other things like Youtube), but at least there was some progress. Thanks for your help.

33

Hi,

Komplete Audio 2 has dedicated ASIO driver, so the routing of the signal is taking in account.

34

Where it says 2nd output with SST 1 if you click there do you see other optionsā€¦like 1st output?

Try any other options to see if they route to speakers.

35

Oddly, there are no options for ā€œ1st outputā€. Only ā€œ2nd output.ā€

By the way, what does SST stand for?

36

I did an ai search and got this.

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image731Ɨ776 76 KB

I followed the instructions for the first method but it didnā€™t solve the problem. The second method seemed to be pretty much what I have been doing already. So my solution isā€¦ (see next comment)

37

My work-around is to use ASIO4ALL when I want sound from the headphones, and use Steinberg built-in ASIO when I want sound from the laptop speakers. Not super pretty, but the $%^&* thing works, and itā€™s good enough.