(highly recommended, but I went too far!). I uninstalled Dorico and the sound banks. I’ve reinstalled everything to the best of my ability. However, it appears that not all of them have either been downloaded or are accessible by Dorico. I’ve already granted full disk access to Dorico/Library Manager/Download Assistant.
The program takes a long time for audio engine initialization. I continue to wait twice, then manually start playback in the program. I then get the attached error message.
I appears that your sound libraries got installed and registered in the Downloads folders. After running the space saver I guess the Downloads folder got cleaned up and wiped and now Dorico can’t find the sound files any more.
To find out if my assumption is true, please open a Terminal window and copy and paste the line
So, the default location for the sound libraries is /Library/Application Support/Steinberg/Content/ (and subfolders). Now, you changed this so that it is all installed now in your Documents folder in the Steinberg subfolder.
I don’t know what your space saver did, but could it be that it deleted or modified files under ~/Documents/Steinberg. Are there real files (not symbolic links) and you have full access rights to them?
No, MIDI Files is not a problem, because there are not any get installed along with Dorico.
Your problem is either one or several broken links. This could be because of twofold: Either a .vstsound file is missing and a symbolic link points now into void, or a .vstsound is in place but not symbolic link points to it. To answer this or find out is a bit tedious.
Or asked differently, by what means did you move all the .vstound files to your Documents folder? Did you use the Steinberg Library Manager? If not, the the whole installation is screwed and I’d recommend a new installation (but before do a complete clean–up).
But it’s your machine, you decide, I can only give advice and recommendations.
if you really used the Stienberg Library Manager to move he the .vstsound files, then there is a realistic chance of the Library Manager healing the situation by itself. I just yesterday had a similar case and where the fix was extremely easy.
What if you launch now the Steinberg Library Manager, does it show in the top right corner of its window a small, red, triangular icon with an exclamation mark inside?
If so, then what if you click on that red triangular icon. I can’t remember the exact wording any more, but the user got prompted to let the Library Manager fix itself.
And it did. Within less than 1 min all files got revised; the red icon disappeared and Dorico was sounding again, without any alerts about missing files.
In that case, yes, go ahead with the big re-install.
Here the procedure is, to first start the Steinberg Library Manager. In there click the Delete button for every sound library that is listed. Make sure that it is also done on the Groove Agent tab. Then click on the Cogwheel icon on the top right side of the Library Manager window, you’ll then see a field for Library Default Location, make sure this field is empty. By that it will use the factory default location, namely Library/Application Support/Steinberg/Content.
Next step is to clean out that default location from whatever still might be lying around there. The same you also best do for the location where you moved the sound libraries to (~/Documents/Steinberg).
Now you can start the Download Assistant and click on Install again for every sound library package. If you wonder about the default download location, you don’t need to change that. It is just the location where the packages will get downloaded to. The installer will copy them afterwards to the default location (as mentioned above).
After re-installing everything, start Dorico again and see if now the “missing sound” alert is gone. If that’s the case, congratulations, mission accomplished, job done.
In a last step you could still move the sound libraries to another location. But if you do so, make sure that you only do that by means of the Move button in the Library Manager.
In case of question or doubt, please don’t hesitate to ask.
Thank you for these instructions. We’re getting closer…
Unfortunately, after uninstalling and reinstalling all the sound banks, I’m still seeing an error message.
Thank you for your help.
See the path? /Library/Application Support/Steinberg/Content/OSX/…
Normally, in a standard default installation there is no OSX folder, so I wonder where that now comes from. It is not a problem as such, but most likely part of the problem you are experiencing now. So I guess file access permissions is now the problem. To find out, please do the following:
Please open a Terminal window and copy and paste the line
and hit the return/enter key. That shall create the text file SMTGContents.txt on your Desktop. Please zip that up and post the file in a reply to here. Thanks
