StartUp issue

Hi
I recently re-upgraded my operating system
From win 7 to 10.
Since then I have problems opening up cubase LE AI 9.5
(Came with my UR22 mkII sound card)
I tried reinstallingseveral times, but whenever i open it up a widows installer window pops up along the cubase one, starts running some stuff then just gets stuck on “Preparing to install.,.” And nothing else after that, it doesn’t go away, the computer is completely functional, but the software won’t start, it’s seems just stuck that way.

If anyone ran into this problem I would very much appreciate the help!

Thanks ahead
Jaggs

Hi,

Make sure your Audio Device (UR22mkII) driver is installed. If yes, just keep system to install the driver while booting Cubase. Also try to start Cubase as Administrator.