#stayhome activation code issue

I’ve received the code at 14 of April and I forgot to activate it.
Today I realized that I haven’t did it so I tried to activated Cubase element 10.5 with the code.
However it says ‘The Soft-eLicenser stored on this computer doesn’t seem to have been created on this computer. Please contact your software vendor to solve this issue’.
I’ve tried to get another code, but it didnt work.
How could I solve this problem?

Hi and welcome,

This is not about the Activation Code. As the message says: 'The Soft-eLicenser stored on this computer doesn’t seem to have been created on this computer.

Please install eLCC Helper to generate the Soft-eLicenser Number.

thank god and thank you. Finally it works. I appreciate for your help. Have a great day!