Steinberg Activation Manager clean up

Cubase
1

I have downloaded 2 trials previously
I have purchased Cubase Pro 14 some time ago

But Steinberg Activation Manager shows this:

  • Cubase Pro 12 Trial Expired Buy…
  • Cubase Pro 14 Trial Expired Buy…

How to clean up and remove these “Trial Expired Buy” entries in Steinberg Activation Manager?

2

Hi,

the only way to get rid of these entries is to contact Steinberg support via ticket.
They don’t do any harm, they just sit there… :wink:

3

Thanks.
Some clients would perceive this to be ambiguous and confusing

1 Like
4

If they remove trials you could then get another 60 day trial, and when it expires, and is removed, get another 60 day trial, and keep doing that, and never have to buy the software.

2 Likes
5

The last sentence was referring to the entries, not the support team :wink:

Yes, we hear that a lot in the forum. Just drop a short notice and they will remove it. Might take a while, you got to be a bit patient.

2 Likes
6

These entries tell you that you can’t run those trial versions again. It would be nice if the “expired” entries could be moved out of sight.
For the moment you can switch the view to show only the activated products.

2 Likes
7

thanks for that, good enough!

8

what
what833×145 14.4 KB

Can anyone solve this puzzle of nonsense?

9

Yes.

  • You tested Cubase 14’s trial version. You might have bought it or not.
  • You bought Cubase 15 which “owns” all previous versions and therefore previous versions (which you might or might not have bought) are no longer separatly listed as “Activated”

They love to cling to the trial entries, though. Same here. :wink:

10

Yeah, it was more of a rhetorical question :smiley: I just wanted to add the screenshot and to show to Steinberg that it would be nice to have their software act in a logical manner and show real, up to date, information that makes sense.

11

That’s actually a very neat workaround, it didn’t cross my mind :+1: .

Let’s hope noone accidently clicks on “Deactivated Products”. Here, it’s trial version entry Armageddon…

1 Like
12

A friend of mine tried Halion 7 then he purchased. Now he has one activated and one to buy. :joy:

2 Likes
13

That sounds like a good business model :smiley:

14

I already have
Cubase Pro 12, Trial Expired
Cubase Pro 14 Trial Expired
and in 60 days
Cubase Pro 15 Trial Expired

I’m a software coder.
It would take one little line of IF THEN… code to fix it

1 Like
15

That’s true for the latest version. But removing older demo licenses can be automated when a new version is released.

16

Let’s not forget that the SAM is not actually for our benefit.

17

Is it actually possible to “buy” an older version of Cubase, when you already own a later version (and therefore own all the previous ones)?

I’m wondering what will happen, if I click Buy next to Cubase 14, now that I own Cubase 15. Honestly, I don’t feel like taking the risk.

Cubase Trial versions removal?
18

Not from Steinberg. They are always selling the current version only.
Of course, there is a second hand market and some music stores might also have a stock of older licenses…

19

I meant, what would happen if you click Buy in the SAM, next to a product that is yours, already.

I just did that. It takes you to a site to buy a full version of Cubase, even though I have it.

20

Of course, because you clicked on the Buy button of the Trial license entry. That is independent of your existing full license.