I was just going to put this message in my original thread but thought it best to highlight Steinberg customer services with a new thread.
Basically if anyone has read my initial thread “Halion 4 problem” they will see that I was having a problem installing Halion 4 on my new system having done a fresh install of my OS and software on a SSD, the problem was caused by my own carelessness which is so unlike me generally!!
I emailed Steinberg to help and hadn’t heard back in a couple of days and was thinking the worst…
They contacted me today with ISO images for Halion 4/content and I am so, so grateful. It’s often too easy to criticise and not commend when something goes well. I have to say I am extremely pleased with Steinberg and their customer service and this will now allow me to install Halion 4, upgrade to Halion 5 and get back to playing!!
Thanks so much to Steinberg for sorting this for me and it’s always nice to have a happy ending