I have been attempting to download Cubase 11 via the Steinberg Download Assistant, but keep recieving the error: “A connection to the download server could not be established. Check your internet connection and try again.”
I have switched my internext connection twice, to a different router in the house each time, and I have reinstalled the Steinberg Download Assistant only to see the same message as the one above. Does anyone know how to solve t
Steinberg’s server is probably overloaded. Maybe wait until Monday and try again.
No it did not. In fact, I’m still talking with Steinberg’s support team today about this very issue.
I just bought the Cubase 12 upgrade from 11 and installed the emailed download assistant and I’m getting this same error on my Mac. I’ve always been able to connect to Steinberg and pull downloads on this computer. Nothing has changed on my end. I have uninstalled and reinstalled the downloaded assistant, I have reboot, turned network connectivity on and off, verified firewall settings. Actually the firewall is off. No Luck.
I just want to provide an update to my comment on this thread, I was able to get passed the error. I didn’t make any changes. All I did was power down my Mac, powered back up an hour later and launched the download assistant. I was redirected to the Steinberg Authorize Downloads page where I was prompted to sign in with my Steinberg credentials. The download assistant app was then granted the access to proceed with pulling my account information down from Steinberg. Hope this helps someone.
I am also having this problem.
I have tried two locations. It worked in January when I updated Dorico but not it doesn’t work at all.
I deleted Dorico so I could move it to my secondary hard drive and not I have been without Dorico for nearly two weeks. I need this to work.