Hi - I purchased Cubase Elements 11 earlier this week but am unable to launch Download Assistant in order to download it.
Whenever I try to run the Assistant I get the following error messages in succession:
Error Invoking Method
Failed to launch JVM
The assistant then bombs out.
I’ve tried re-installing, running as admin but make no difference. I logged a support ticket and chased but had no response.
Not very impressed with Steinberg service so far as an ex Cubase SX user. Can anyone help?
Running Windows 10, all patched, updated.