Steinberg download installation internet connection issue

Hi everyone!

I am new to the forums and have encountered an issue while trying to install Cubase pro 9.5.

I have installed elicencer (older version) successfully and have activated my product. however when I downloaded the Steinberg Download Assistant I keep getting a message regrading a difficulty with the internet connection. I have checked my internet connection many times, my computer is both connected to the WLAN and WIFI but after many attempts, it still gives the same error and force closes. I have tried disabling my antivirus while trying to launch the application but that has not worked either.

I have attached a photo showing this issue bellow.

I was wondering if anyone has a solution for this issue?

Thank you


Make sure an antivirus or a firewall doesn’t block the communication, please.