Steinberg Hub not connecting

When starting up cubase 8.5 latest build version
The steinberg hub says connecting but never does

Windows 10 latest up to date. Have tried turning off firewall and windows defender and checked for any malware
As well their are no Internet connection issues with anything else

I can set preference and not use the hub,but want to know if anyone else has this issue. I have contacted support but have not had a reply


They must have been doing a server update or upgrade all weekend as it now works