Steinberg please answer the support request i sent almost 3

Cubase
1

weeks ago.

Dear Steinberg customer,

Thank you for contacting Steinberg support. You have provided the following data:

Title: Mr.
First name: xxxx
Last name: xxxxxx
Support request: Registration, activation or licensing issue
Subject: cant register

2

Thank you Joaquin at Steinberg for sorting out the registration issue.