I (and many other users in these forums) have a big problem with MR816X. We couldn’t get any answer at Hardware section so I am posting it also to here, because I am also a Cubase 6 owner. I sent e-mails to Steinberg support team, talked with distibutor in my country and also sent personel e-mail to Steinberg technicians but nobody is willing to solve this problem.
MR816 is a professional equipment developed by Steinberg & Yamaha. We bought 2 MR816-Xs in 1 year and the problem that I explained below is not solved. We have tried sound cards; on 3 different PCs, with more than 10 different VSTs and with more than 10 different Cubase Projects.
You can find the hardware & software details at the end of the message.
Here is the problem;
If you load a project including more than 5 GBs of VSTs (for example a project including 5,2GB patches from Halion Sonic + Kontakt + EW PLAY), Cubase 6.0.5 crashes (Cubase 5.5 also crashes). All previous Cubase versions such as 6, 6.0.1, 6.0.2, 6.0.3, 6.0.4 crashed.
When Cubase crashes if you restart Cubase again, Cubase starts with PC’s other ASIO drive. In our setup we have Creative Audigy sound card, Cubase starts with Creative ASIO after restart.
If you load the same Cubase Project including more than 5GB of VSTs, it loads successfully. Why? Because at that time Cubase is using Creative’s ASIO drive.
If you re-select MR816’s ASIO drive and try to load the same project, it crashes.
A low end sound card’s ASIO drive lets Cubase to open the project successfully.
But high end sound card’s ASIO drive does not let Cubase to open the project successfully?
If the computer do not have any other sound cards then Cubase also starts with MR816’s ASIO drive, then it is impossible to open these projects. The only way is to cancel VST loadings during opening project, let Cubase open the project without VSTS, then to load every VSTs again.
When we use VE-PRO and load all VSTs into it, Cubase can load the project including 6 GB of VSTs successfully. But why should I buy it? Why should I need another program to solve MR816’s problem?
Also we have tried to install and use another brand’s firewire sound card to one of our PCs. We loaded same projects in the same setup (only with another soundcard), they all loaded successfully?! So there are not any problems with our PCs, Cubase, VSTs or anything else but with MR816-X. I also have read similar posts about this problem on the internet.
Please Steinberg, solve this problem. It may be a ASIO drive issue or maybe it needs a firmware update, but please do something. We bought 2 MR 816-Xs for our studio and we are having this problem on both of them. It cannot be a factory fault because we bought sound cards from different places and on different dates (we bought the 2nd one after 1 year from the purchase of 1st one).
- 3 different PC setups with PCI-e firewire cards (Texas Instrument), but we have tried 4 more different firewire cards with different chipsets.
- PC’s have Intel i5 and i7 CPUs (nothing is overclocked), mainboards are Asus P67, memories are 4x4 GB Corsair Vengance DDR3 on each computers (we have also tried other brands’ memory modules).
- Computers are not connected to the network yet and also they are not connected to internet.
- Seagate and Western Digital Harddrives with 7200 RPM, 16GB Cache. 4 x Corsair 120GB SSDs (we tried to load VSTs to different HDs, or only to SSDs)
- 2 MR816-Xs with the latest drivers and firmware updates.
All setups use Windows 7 64 bit, Cubase 6 64 bit, East West PLAY VSTs 64 bit, Kontakt 5 VST libraries, Halion Sonic.
All software programs including Windows, Cubase, VSTs are up to date. Latest updates are applied.
Cubase 6 crashes when we try to load a project including 5-6GB of VSTs. We tried different VST combinations. For example we created a project including only East West Libraries, a project including only Kontakt, a project including only Halion Sonic, a project including VSTs from all libraries etc. But if Cubase is opening a big project, it crashes. If we select Creative’s ASIO drive from Cubase, we can open every projects without any problems.
I am really tired of this. It is not easy to test all these variations and also it is not easy to explain this to you every time. We may not work that hard on this issue but Steinberg, I am kindly asking you, please solve our problem. We want to use Steinberg products but we will have to change our sound cards to improve our workflow.