STEINBERG site won`t register my CC121 controller

I v recently registered my software which is WAVELAB 8 , Cubase 6, PORTICO Bundle and HALION 3. But when I try and register my CC121 controller it says its not a valid serial number. I checked the machine and the box .It seems to be correct. What could the problem be?

Same here, I can’t register it either. I don’t think you gain anything from registering it so I didn’t bother chasing it any further.