Steinberg states I have to upgrade my license for Triebwerk -- but I already have done so

I keep receiving email that states;
Verify your pending license
In 1 day(s) your Triebwerk will stop working.

Why you are receiving this notification: the process of updating has two 
steps to complete. Our records show that you have not yet completed the 
second step of the verification process to verify your eligibility for the 

update.

**Follow these steps** to complete the necessary verification process now:

But I’ve already done so. Now there is no sign of the Triebwerk plugin on my e-Licensor!!!

How do I get this fixed!?!?!?

Here is the error message I get when I enter the “Download Code”
image

Then I get this message

And now, there are TWO line items for Triebwerk, as shown below