I’ve been without Cubase for a few days now and losing out on valuable and very important recording time every day.
I have been a user of Cubase for years, I think the software is good but my experience over the past few days is really p*****g me off now.
Cubase was working fine until I had to reinstall Windows, since then I have logged into my Steinberg account and there is no option to download the installation of my Cubase.
It is asking me foe an elicenser code which I don’t have because when I reinstalled Windows evey programme was unistalled. The soft elicencer comes with the installation of Cubase - which I can’t access
I’m going round in an endless circle when I need progress.
I’ve contacted Cubase through “mysupport” 2 times and received no response.
It’s too long a waiting time, I seriously need this to be resolved quickly for commitments.