Does anyone have any idea how long approx it might take to hear back from Steinberg having posted a support request…I realise this is going to be a busy time for them!
The last couple of times I’ve sent them a request its been answered later that day (depending on what time of day you submit) or the day after. But as you point out, its a busy time! What’s the issue?
Thanks for your response Walter.
I’m having a couple of issues
Halion Sonic SE is not available in my instrument panel.
Presets for it are in mediabay but if I open one of these it opens with no instrument.
Every time I use tempo detection a time signature of 1/1 is inserted at song start & resetting it seems to mess up the lock to the tempo map.
Also prob not important but when I post my support request, my registered software is not available to select so I have to post as a general enquiry!