Steinberg UR44 periodic burst of static noise

Hi all, thanks for the help! I have since solved the problem by doing:

  1. Navigating to Control Panel > Device Manager > Sound, video & game controllers.
  2. In there, there were 2x Steinberg UR44 drivers. I had to navigate to properties > driver > update driver
  3. Select “browse for drivers on your computer”, and uncheck the box that said “show compatible hardware”, navigated to “Yamaha Corporation” and select “Yamaha Steinberg USB Audio”.

It turned out that even though I had DOWNLOADED the most recent driver, it somehow wasn’t installed via device manager? I repeated steps 2 - 3 for both duplicates of the driver in “Device Manager > Sound, video & game controllers” (for some reason there are 2?).

Pro Tools now recognises my interface and I no longer get static burst.

Interestingly, I now cannot change my buffer size from 512 samples which is a bit frustrating. Here’s to the next fixing adventure!