Steinberg's Update policy that made me leave

Steinberg Lounge
83

I understand perfectly fine what you are saying I just disagree.

Now, please answer this: you want all versions to be the same update price regardless of how old the version you’re upgrading from is, right? So would you be ok if all upgrades were $200 regardless of how old your ‘old’ version was?

So to quote you, but using “the same” pricing:

“Updating from C12 to C13 is 199.99 Euros
Updating from C11 to C13 is 199.99 Euros"
and
‘Updating from C10 to C13 is 199.99 Euros
Updating from C9 to C13 is 199.99 Euros’

Would you be ok with that? It would be “the same” upgrade price for all.

84

Nice story,
that you can compare it this way.
With the difference that it is not about food, but about a generational process in software development.

So I understand that you would like to tell your story, but apples are not oranges, and Cubase is not a piece of pizza.

Because otherwise you could write the following anecdote:
You ordered 2 pieces of pizza but got pizza 11.0 and pizza 13.0

If you had made it clear to the pizza guy that you wanted pizza 13.o twice and not pizza 11.0 twice, you would not have had to order the pizza 12.0 to upgrade the one on your plate to pizza 13.0.

your anecdotes are nice, but you also have to think realistically.
:smiley:

85

Yes that is right but priced with the 99.99 euros pricing
i suspect that you find this unjust.

86

In NYC it is a crime to ask some money for products, in europe not. :rofl:

87

Not only that but there is also a time distance between the updates of about 1 or 2 years that makes them old enough and depreciates them somehow.

88

Yes indeed, the faster developers can develope, the more upgrades per year we can aspect.

But it is not an OS.
So i am using Cubase 13 now.
And it is never unsave, after 14 comes.

So, that is a differend story.
Because in the 90’s century 20 was windows 98 not free for Windows 95 users.

the windows 10 only on hardware can free update to windows 11 is since Windows 10 and have to do with the license to.

So the strategy in software developing and sell programs, was not new.
So, those upgrades you can choose for…

If you think you need it.
Can you make money with your music?
Then it is no problem.
199 euro is not the world …

89

You are completely missing the point.

The point is that the customer got something nice from the seller but then complained because he thought he should get more. The seller got irritated because it was already nice of him to hand over one huge slice, so he instead offered less in total. You understand? It is not about version this or version that, it is about complaining that you don’t get enough for your money (or are paying too much) even though you aren’t entitled to it and then things ‘backfire’ on you when the seller does what you said you wanted and you and others actually end up losing.

In this case it goes like this:

“Updating from C12 to C13 is 99.99 Euros
Updating from C11 to C13 is 199 Euros
It should have been the same …”

Then the example was MOTU. Well, MOTU indeed charges “the same” for every version - but MOTU also charges 200!

So be careful what you ask for. If you don’t want different prices, if you want prices to be the same, there is no guarantee it would always be “99.99” instead of the bigger 199, right? See my point? Steinberg could basically say: Ok, well based on user suggestions we’re getting rid of the discount, so now everyone pays $200. Now it is “all the same”. Is that better?

We’re getting cheaper upgrades if we upgrade every year, and that’s a bad thing? tf?

90

Again no MOTU changes version every 2 or 3 years and the in between versions are free
and it is not only MOTU Image line FL studio has lifetime free updates .

91

So switch and move to Digital Performer or Fruity Loops and have fun with those. Problem solved for everyone.

MOTU isnt Steinberg. They set their own upgrade policies, Steinberg sets their own, just as Apple sets theirs, Avid sets theirs, Presonus has their own, etc…

The beauty of all of it, you can GO to whoever has your preferred policy, no one is holding a gun to your head forcing you to stay here with Steinberg’s ‘horrible draconian upgrade pricing’.

2 Likes
92

It is not for you to decide .

93

Funny, I didnt see me ordering you around or making a decision for you anywhere… It was statement, it wasn’t a command, try to keep up if you’re going to continue your pointless drama.

1 Like
94

Yes, i understand your point, but my piont of view is not only the money.
If you never upgrade then it cost you 0 euro.

So i can understand that you can make it look like this, then we do that together.
No upgrade 0 euro
“Updating from C12 to C13 is 99.99 Euros
Updating from C11 to C13 is 199 Euros

This not about an update but an upgrade.
so then the license change and that is the point.

95

Isn’t this ordering ?

96

And what is this?..

97

But we are not discussing “in between versions”, we are discussing the pay structure for paid upgrades, right?

Therefore it really is just that you want to pay less.
It’s not about really fairness.

98

Why?.. they might have as many new features as C13.

99

So what? Wasn’t your complaint that the pricing structure for paid upgrades wasn’t “even” and “equal” for all regardless of what version they were upgrading from?

How does “in between versions” change any of that logic of yours? Shouldn’t paid versions still be the same regardless of whether there are free “in between versions”?

1 Like
100

Forget it.

1 Like
101

What happends is that your license get acces to cubase 13 if you are a cubase 12 user for 99,99 Euros
acces to cubase 13 if you are a cubase 11 user for 199 Euros

Now you see that frame, and forget those slices pizza.
Still, do not upgrade to the next version if you want to pay 0 Euro.

Do you realy think, that is the drama?
then you miss the point in your own friends anecdotes.

102

Done