Stolen Macbook Pro and Cubase 8 Dongle (Need new license)

Cubase
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1

Hi,

I messaged Steinberg a few weeks ago requesting a new license number for my Cubase, as my dongle was stolen.

I still have my discs, and can retrieve proof of purchase and even give them the crime reference number if they would like,

I would just like to be able to use the £200 program I purchased, on my replacement Macbook pro without having to needlessly purchase another copy of Cubase as I am already shelling out nealy £1000 for the laptop.

The eLicenser was registered.

Is there something they can do?

2

Every Steinberg license you had in that eLicenser should be safe if you registered it to your MySteinberg.

See “2. Procedures for lost/defective USB-eLicensers”: https://www.steinberg.net/nc/en/support/knowledgebase_new/show_details/kb_show/usb-elicensersteinberg-key-details-tips-and-troubleshooting.html

If you need to use Cubase urgently, follow this link: http://www.steinberg.net/en/support/steinbergzerodowntime.html

Make sure to read the instructions carefully.