Hello, I am writing regarding a persistent keyboard shortcut bug in Dorico that has been affecting me since I first started using the software six years ago. Despite numerous updates and changing computers, the issue has remained unresolved. I believe the problem is related to the Canadian French …

Which version of macOS are you running? Just to be clear, you’ve experienced this problem on more than Mac? Have you tested the problem in a brand new user account, in order to rule out “local” factors?

I don’t suppose it will tell us anything much, but just on the off-chance it does, the next time you experience this problem, please make a note of the precise time, and do Help > Create Diagnostic Report, then attach the resulting zip file here. Maybe, just maybe, we will be able to see something i…

I have a Swiss french keyboard layout but have no issues with the Dorico key commands. The only situation where I did have a few issues of key commands is when using a midi controller with an own script for key allocation at the same time in Logic Pro. Deconnecting it solved the issues.

Thank you for your feedback! This bug has been occurring from 2018 to the present, across all the different macOS versions, and on two different computers: a 2018 iMac and a 2019 MacBook Pro. I’m now on macOS Sonoma. I have diagnostic file that I created when I noticed the U shortcut to break a t…

Applications are indeed shared across different user accounts, but you will find that Dorico is not activated when you run it for the first time under a new account. However, you’ll be able to sign in to SAM with your Steinberg ID and activate it, and it will not count as an additional activation, b…

I dont think so, a French-Canadian keyboard works quite normally

Steinberg Forums

Struggling with a keyboard shortcut bug since 6 years

Dorico

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