Stuck on Mediabay on loading

Hi Everyone

New iMac, loaded the cubase fresh 10.5.20, which on my old iMac was working fine

latest Catalina,latest e licensor

Cubase license shows in e licensor and is registered in my account.

I start up cubase, it gets to mediabay and hangs till “licensor control error” pops up. If I unplug the Licensor and plug it back in and hit retry it will load. but I now have to do this every single time. what can I do to fix this?

I have trashed the e licensor 3 times and reloaded.

thanks

I have now nuked cubase and reinstalled full from scratch, it opened one time, I closed it and it does it again

sticks at media bay for minutes and minutes until an elicnsor error comes up and I have to force quit cubase

well I found an old video someone made of something like this issue, I got it started again by pulling the elicnsor and plugging it back in and went into pref/mediabay/and checked only scan mediabay when in use

now it opens every time

any idea if checking the will hose anything when using stuff in cubase?

sorry, doing it again. oh well. says media services in the error. I will try and get it fixed tomorrow.

sorry, doing it again. oh well. says media services in the error. I will try and get it fixed tomorrow.

The error is

e licensor control - error
application media service has caused the following error

connection to protection device lost

options

  • for troubleshooting information click
  • connect a valid licensor and click retry
  • Click cancel to abort

I then unplug and plug the licensor back in and click retry and it will work

happens every time

am on latest version of Catalina
10.5.20 pro
one the latest elicensor version