Submit Bug Dialogue keeps WaveLab from opening

WaveLab
1

The “Submit Bug Dialogue” I get keeps WaveLab 11 from opening.

I’m in middle of releasing a track, so not awesome. Tried reinstalling WaveLab.

Text from crash:

WaveLabPro11_error_report_211129-140212_dialoge
WaveLabPro11_error_report_211129-140212_dialoge1066×991 57.6 KB

WaveLabPro11.exe caused ACCESS_VIOLATION in module “C:\Program Files\Steinberg\WaveLab Pro 11\WaveLabPro11.exe” at 0033:00000000411A4380, main_private()+8283680 byte(s)

RAX=0000000000000001 RBX=000000000014EE08
RCX=00000000000047D8 RDX=0000000000000000
RSI=000000000014F790 RDI=0000000015B88580
FLG=00010246 RBP=000000000014EDB0

2

If you’re in a crisis…

  1. Erase this file: \AppData\Roaming\Steinberg\WaveLab Pro 11\Preferences\General.dat

If that does not work:

  1. Erase this folder: \AppData\Roaming\Steinberg\WaveLab Pro 11\Preferences\

You can back up that Preferences folder first in case you’d like to put back any settings/preferences/presets.

1 Like
3

Fantastic. Worked right away with just renaming .dat.

Thank you! :slight_smile:

Peko

1 Like
4

Everything still working great here. Big thanks as always JP!

1 Like
5

No problem, sometimes a preference file can go corrupt or sometimes a plugin left in the global master section can cause a crash so deleting a certain preferences file (or the entire folder) often clears things up much better than just reinstalling the app which AFAIK doesn’t delete an existing Preferences folder and therefore doesn’t often fix an issue like this.