Hello, i have encountered two issues:
weird and incompetent support
VAT in online shop
i have asked a question via steinbergs website and in email i was offered to proceed to the link that i dont have access:
Login/password dont work there…
regarding VAT support replied:
“Please note that the stated tax rate are an national rate required by your local law.
asknet Payment Service Team”
My reply is following:
Steinberg do not pay russian taxes.
Russians do not pay european taxes and american too.
That is why there is Global Blue Tax Free service.
That is why Thomann.de do not charge VAT for Russians.
Proof to eu website is in attachment.
I have 10+ experience in crossboarder online shopping and only steinberg want to charge a russian resident withe EU VAT!