I am kinda amazed that I don’t see more discussions around Steinberg support not being able to close tickets.
I use Cubase since VST 5. The current version is by far the one with the most potential - and the worst regarding reliability.
Back in the day I was annoyed when I had a crash dump analysis to be done and wait 2 days to get an answer and then being able to adjust my system / plugin etc. for normal performance. Woah, days…
For months now I have frequent noises / daily freezes etc. that interupt me doing music. Every single day.
So I did send crash dumps to get help. That was May 26, 2017. Status is “open”.
So since over 2 months I, as a loyal customer, with a super stable up-to-date system (at least all video editing with Sony Vegas Pro14 or Adobe Premiere works without any hickups), am patiently waiting for someone to grant me the time to give me an indication on what might be the reason for my daily Cubase performance problems.
I am not saying that it is Cubase, that is not performing. It might be a plugin manufacturer specific problem, or a VST3 problem… I just need help identifying what is going on. Never in my whole life did I feel so let down by a company.