Sync problems for project owner

Hi there,

I am working through Transit on a project with another musician. For some reason my edits are not loading into Transit, or at least, when my friend syncs, the edits aren’t coming through.

I also can’t download changes from his end. He has just added a bass track and Transit is telling me that there is something to download, but pressing the sync button does nothing. The sync button is a different colour and appears to not be an option. I have attached a photo below.

I have the manual and as per instructions, the project file is open and active. I am logged into Transit.

This hasn’t been a problem in the past. Should I be able to press sync? Or should it just update automatically? This is the first time we’ve had this problem. Is the Steinberg server just slow today?

Mark

Tried again today and no upload or download activity…