System finger print not valid

Cubase
,
1

Hi,

recently when i open cubase pro I get this message:
“Your system finger is not valid anymore.
The systems’ hardware configuration has been changed!”

And then another message:
“Necessary files or information for the validity of the soft-elicenser has been changed or corrupted”

USB elicenser is not affected, so I can still use Cubase.
But the two messages keeps popping up, and would like to fix the issue so they stop.

I have tried doing maintenance etc. in the Elicenser Control Center (as admin), but it doesn’t fix it.
And I just tried uninstalling the ECC and installing the latest. No luck.

Any help will be appreciated.

Thanks.

2

Hi,

Probably the Windows update mess the Soft-eLicenser up.

Start eLicenser Control Center as Administrator and trigger Maintenance. This should fix it.

3

Hi, I did that but didn’t help =/
Any other idea?

4

Hi,

You could use eLCC Helper to generate a new Soft-eLicenser number and then reactivate (if you have any license stored on the Soft-eLicenser).

5

Hi,

Start eLCC application as administrator. Let run Maintenance through. Then the Soft-eLicenser should be repaired.