True – almost every type of product can have design flaws. The point is that with most of them, there are legal avenues to mitigate them, and I believe this puts pressure on the engineers/manufacturers to “get it right” from the outset. There are no such remedies when it comes to software, therefore not as much pressure to get it right from the outset.
And again no-one FORCED anyone to purchase and, as far as I know, C6 was first offered > here > without loud fanfare in the trade press and as any long-standing forum member and also probably most short term members who have done proper research knows that any DAW software will have flaws and that your own preferred software will always have more flaws than the competition.
I utterly reject this attitude anymore. We paid for it, it should work as advertised – END OF STORY!
and then there are the different computer set-ups and hardware configurations to take account of which can even fool the experienced into misdiagnosis.
That IS a problem. To be honest, I don’t know what the solution might be. But my thinking is that it’s fairly easy, after a bit of tech support, etc., to determine whether a problem is due to config, or the software itself.
I’ve read arguments that assert that if it works on most setups, but doesn’t on a few, that it’s unfair to claim there’s a flaw in the code. I’m not convinced. Take the Toyota’s with the sticky accelerator problems (which I believe is actually a flaw in the on-board engine controller’s software)… if only a few people are killed as a result of this design flaw, but millions never have a problem, is it accurate to say that the vehicle can be considered “safe?”
So really you can quote all the trade regulations, human rights and free speech laws for ever and it won’t get fixed any quicker.
Well, I for one didn’t say anything about “human rights and free speech” 
but those consumer protection laws are there to, uh, protect consumers. Software is a consumer product. It should be held to the same expectation of merchantability as any other product. Because people have died due to software flaws – in cars, in MRI machines that go haywire, etc… and (not to be too flippant, but) these damn Cubase software bugs are sure killin’ me!