I’ve spent a whole day last week trying to re-download TGuitar after purchasing it last year and my computer had to be rebuilt after a fail. I’ve contacted Steinberg Support but after a week, no response.
I purchased TGuitar, and almost every time the download seems to work, but after verification, probably while the content file is getting built the whole thing fails and I receive this pop-up: An error occurred while downloading ‘TGuitar’. Please try again later.
I’m now so pleased to learn that it wasn’t just me, but that others also have this issue, so it’s not something I have done incorrectly. but this now needs to be fixed.
I am aware that after the software has been installed that there is an update as well, but I haven’t even been able to load the plugin in its older form yet.
When is ‘later’. The plugin wasn’t cheap and please someone from Steinberg, make this a high-priority request. I haven’t used TGuitar once yet, and if this can’t be resolved at least I want my money back.
Is everyone in the Steinberg Support/software team still on holiday??