The cubasses3 is not accessible for blind people

Hello.
I’m a blind Cubasis user.
I bought the app cubases3 for iPhone, bud it is not accessible.
I try to get my money back at apple, bud they will not refund it.
How can I solve this problem.

Hi @Kelvin7_Gain,

Thank you for your message and welcome to the Cubasis forum.

Cubasis for iOS is fully distributed by Apple via their App Store. Unfortunately, it is up to them to grant app refunds.

We know Apple to be very customer orientated. Please give it a try again, asking them for a refund for your app purchase.

Hope that helps!

Best wishes,
Lars

If you are living in the EU and you bought it less than 14 days ago, you can easily make use of your right of withdrawal through https://reportaproblem.apple.com/select/refund-requested/right-of-withdrawal

Apple is obliged by (European) law to refund the money and afaik always does.

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