"The following troubleshooting options are available"

[insommeniac]

I was trying to add some delay to a guitar track and Cubase crashed, this has happened before. I have to Ctrl-Alt-Delete then on restart I get the attached message. Which option should I choose? Mike

[almaelectronix]

As is

[insommeniac]

Thank you. Still not sure why it’s crashing though.

Mike

[almaelectronix]

You can analyze your crashdumb.
Check this:

How to analyse Cubase crash dumps on Windows

Since this came up recently, I decided to write a little tutorial on how to analyze Cubase Crash dumps on Windows 10 (and probably 11, too). This can be helpful if you want to find out if it is a specific plugin that is the culprit for the crash. Before you do that, have a look at the windows event log, though, sometimes there is an error message in the Windows->Application section that says something like “The Application Cubase crashed in the module ‘WaveShell1-VST 10.0_x64.dll’”. Then you kn…

[insommeniac]

Thanks for that. To be honest I’m not there yet and half of that means nothing to me. I find half the problem is the terminology. I watch these videos on how to do things and when I try to do it the options they mention are never there. I’ve never used a more trying bit of software. What I do know is, when I try to chage the delay time in the 2nd of the stereo delays, I want the value to be 0.25 but cannot get it below 25.0 and then it crashes unless I click on Esc? Mike

[m.c]

@insommeniac

cannot get it below 25.0 and then it crashes unless I click on Esc

Which VST are you using for the delay? Is it a stock one coming from Steinberg or a third-party one?

[insommeniac]

Hi m.c. it’s the one that comes with Cubase Elements 13.

[m.c]

I see. In this case, it would be good to follow @almaelectronix 's advice and post here the crash dump. There are users that can analyze it and probably report it to Steinberg.

[insommeniac]

Can only get it to 25.0 or 0. no inbetween

[insommeniac]

I think I’m being stupid, it’s 25.0 I want. Thank you for your patience. Mike

[m.c]

Just checked it on CB Elements 13 here (version 0.41) and I can properly change the delay 2 ms. No crash…

[insommeniac]

Thanks again. All ok here now till my next disaster