The grand 3 Content download

Hello Steinberg.
I am a week trying to download the sound data from The Grand 3 software, the download starts but after some minutes it says “there was an error downloading the grand 3 content” and the worst thing is that after downloading 10GB it restarts in 1 GB even with the Aria service active for download management, is there a problem with the server? is there any link I can use? I already deactivated my firewall, but I am not successful. any suggestion?

Win 10 pro Cubase 10.5
I await your help