Hi @Vicki_Collinsworth and welcome to the Forum!
Which links exactly?
Can you be more specific on how did you try to hide staves?
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from Layout Options? (in this case make sure you select the correct/desired Layout on the right Panel of the Layout Options dialogue before you change some setting and so to apply your changes to that layout):
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or are you using Manual Staff Visibility?
It would be helpful if you could post a Dorico file that shows your issue, so you become immediate answer 
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