for decades now I am happy with the flawlessly working dongle-protection scheme. It never failed, as long as I had the dongle at hand.
Why change a perfectly running system, and switch to the unreliability of a internet-connection?
Why not leave the choice, to stay on the dongle?
I am currently without a WaveLab 11 Pro license, because some instance of the new protection scheme “forgot” my license.
The license was lost when I re-installed Wavelab, after it stopped working with my RME UCX. I was unaware that the Steinberg Download Assistant installed the 11.2 update, which should not be a problem at all. But it was. My license had disapeared from the e-license controller, and support would only give me a WaveLab Elements activation number, which I did not need.
I found out how to solve the problem myself, by using my original Download Access Code from the original receipt, when I upgraded to WaveLab Pro. By using that in Steinberg Activation Manager, I re-installed, and presto, it works again!
I hope this helps others with the same problem.
I still think, the new protection schemes is crap. I actually own a USB hub (as anybody else here…), so I have no problems at all to connect to any type of USB.
Can I enter the same Download Access Code more than once?
Typically, this is not necessary, as the redeemed license is connected to your Steinberg ID automatically.
However, if an error occurred during the code redemption in the Steinberg Download Assistant, it may help to restart the redemption process again at a later point. Note, that this will only resume interrupted code redemptions, but it does not grant any individual new license entitlements on other systems.
Well, thanks for the details, but I don’t really care about the inner workings.
The only thing important to me, is to not have any downtime, while a customer is breathing down my neck. And that just happened. Thats why I am not too fond about the new protection scheeme. I wish, people who want to, could choose to stay on the dongle.
However, this happened, while Steinberg Download Manager was installing an update instead of the previous version. You might want to look into that…
Personally, I agree that the having an option to either run a dongle or e-licence would have been more desirable for some users. But I can also understand why this might not have been an option from a technical standpoint.
As you have found out, there are a number things that ‘do not happen’ but in the real world do with the transition.
I agree! This new licencing scheme was ill conceived from the get go. Why Steinberg chose to do things they way they did them is just plain WEIRD and I doubt if they ran it past their “beta testers” or any one else before deciding to implement it.