there is no valid Steinberg product license found on this eLicenser.

Hello,

I downloaded the #stayhome elements collection of cubase 10.5.
I completed all the installing steps, and was able to activate my license.
then when I registered in MySteinberg account, a page showed up with the following message:

“Your eLicenser with the number xxxxxxxxxx xxxxxxxxxx was successfully registered.
Currently, there is no valid Steinberg product license found on this eLicenser.”

I tried the maintainance action a several times, restarted my computer, and no change.
I double checked if I downloaded the right program, and I did.
I really need help.

did you enter the activation key in elicenser?